Infrastructure

Infrastructure

Network Infrastructure Services

ePATHUSA handles all client needs when it comes to planning, building, or upgrading the network. We design and implement networks ranging from small to mid-size, to large enterprise class over wide area networks (WANs) using Frame Relays, VPN or MPLS. We specialize in network design and implementation. Setting up a network that runs fast and reliable requires planning and careful consideration; we do the planning and make recommendations based on client needs. We check with client software vendors to see what THEY prefer to work with. We evaluate the way our clients are going to utilize their network. We also take the client budget into consideration. With all the pieces of information needed, we make educated recommendations for a reliable solution.

Network Monitoring Services

When your network goes down, it can be a disaster, but not if you have ePATHUSA on your side! Our network monitoring services allow us to identify a network emergency (such as downtime), the moment it happens; spot early signs of trouble and take action to prevent problems from even occurring. If something does go wrong, our on-site support services can get your network up and running in no time. We use industry leading solutions to analyze the health of your network, such as Solar winds or What’s up Gold, etc. Our specialized device monitoring software proactively alerts our technical support center in case of failure or potential problems in any of the following areas.

Common Network device monitoring might include:

  • Router/Switches/Firewall
  • Servers
  • Email
  • Backup applications
  • Available disk space
  • Virus detection

Remote Support Services

While most of SMB’s (Small to medium size business) cannot afford to have a full time network administrator to maintain their small network, ePATHUSA can step in to take up the responsibility. We will work in conjunction with your existing infrastructure and provide quality suggestions to improve your existing network bottleneck and implement an optimized cost effective solution that fits to you. A host of excellent remote support solutions available in the market can be used in existing client networks to provide remote support.

Customized IT Support Programs That Fit Your Budget

Gain the maximum value from your end-user systems with ePATHUSA's deskside management services. We will provide the support your end users need, improving control of your distributed IT environment and lowering costs. We can provide both on-site and remote support of your company’s hardware, peripherals, software, network, and the underlying physical infrastructure. When remote resolution is not possible, our on-site certified desktop repair technicians provide fast and personalized service. ePATHUSA can provide you with on-site resources on a dedicated or on-demand basis.

It can be tedious and time-consuming to make sure your employees have the most updated software (including patch management) and stay current with your software licenses. ePATHUSA desk side support technicians can assume this required task and give valuable time back to your team to focus on running the business.

Viruses and malware can affect you AND your customers. ePATHUSA can quickly deploy certified technicians to find the problem source and get you functioning quickly.

ePATHUSA’s certified technicians will assist you in developing data backup processes and if needed, recovery. Act Now: Being unprepared can greatly impact your bottom line.

Call Now For An Affordable, Custom Solution For Your Business

When you choose ePATHUSA, you are choosing years of IT expertise, an extensive portfolio of desk side support services, and a history of successful client relationships. ePATHUSA wants to be your partner of choice.

Security

ePATHUSA Security services helps in finding, addressing and preventing the security breaches through integrated hardware and software solutions. ePATHUSA security expertise and trusted software secure your product with less complexity and lower maintenance cost.

Our Network security components often include:

  • Anti-virus and anti-spyware
  • Firewall, to block unauthorized access to your network
  • Intrusion prevention systems (IPS), to identify fast-spreading threats, such as zero-day or zero-hour attacks
  • Virtual Private Networks (VPNs), to provide secure remote access