Project Description VOX Network Solutions is a telecommunications company that offers converged voice and data services . It provides consulting, contact center, collaboration, network, security, managed services and a prescriptive process methodology to businesses. Project Objectives To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs. Detail Description The provided Avaya IR system is an interactive voice response...
Today, ePATHUSA announced that it has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI). CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance.
An appraisal at maturity level 3 indicates the organization is performing at a “defined” level. At this level, processes are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved over time.
CMMI Institute is the global leader in the advancement of best practices in people processes, and technology. CMMI Institute’s promise is to inspire cultures of continuous improvement that elevate performance and create sustainable competitive advantage.
CMMI Institute offers market-driven solutions that provide insights for baselining and optimizing key organizational capabilities, cyber maturity, and data assets to elevate business performance. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, healthcare, information technology, software defense, transportation, and telecommunications, have achieved sustainable business success through adopting the CMMI and proved they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit CMMIinstitute.com.