Go Down City of Seattle
Background and Scope of Work
Seattle ITD Customer Engagement Applications is working to bring its public-facing applications up to the City and federal standards, including accessibility, ease-of-use, and standardization of development environment. ITD Customer Engagement Applications requires assistance in the following application
Development Areas
- Full-stack application design
- Application workflow and process improvements
- Documentation systems
- Accessible development integration in the Software Development Lifecycle (SDLC)
- Preparation and design of component libraries
- Metrics-based decision-making to identify and prioritize application and process improvements
Key Tasks
ePath will dedicate their resources to accomplish the scope of work and deliverables:
- Develop, improve, or enhance new and existing applications
- Perform accessibility analysis on existing Customer Engagement applications, define practices to ensure compliance with citywide accessibility standards to meet WCAG 2.1.
- Identify issues requiring management decision making
- Identify areas needing enhanced change management
- Recommend best practices to enhance application development design and productivity
- City of Seattle Information Technology
- Customer Engagement Applications and System Enhancement
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