Project Description VOX Network Solutions is a telecommunications company that offers converged voice and data services . It provides consulting, contact center, collaboration, network, security, managed services and a prescriptive process methodology to businesses. Project Objectives To provide Avaya IVR system and its infrastructure support to Vox Network Solutions on an ongoing basis as per the business needs. Detail Description The provided Avaya IR system is an interactive voice response...
GCPS-Contract-Enterprise document management – MARTA
Project Description
The Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area. MARTA is a multi-county authority that is governed by a board of directors, consisting of representatives appointed from the city of Atlanta (3 members), and the remainder of the counties of Fulton, Clayton and DeKalb.
Project Objectives
MARTA needed to provide an amazing collaborative platform that is highly configurable and provide a more coordinated environment to track and manage project between team members. ePATHUSA designed and deployed SharePoint modules for various workflows within the MARTA with futuristic approach. It is also ensured that all the existing users were smoothly transitioned from legacy systems to current systems with excellent training workshop and documentations.
Detail Description
Several functional modules aligned to processes were designed and implemented as per the business needs. To ease the user’s work an option to load the necessary data into the system was implemented. Several workflows for specific business processes were designed in SharePoint which improved the organizational efficiency and productivity by automating the tasks and steps involved in the process. This also enabled the team members to concentrate on performing the actual work. Workflows, when applied correctly, can also help team members to adhere to consistent business processes. The relevant metrics that were collected in various business workflows empowered the business to take data driven decisions which helped in tremendous ways. These metrics were built as reports which can be accessed by users as assigned by the SharePoint administrator.
Several functional modules aligned to processes were designed and implemented as per the business needs. To ease the user’s work an option to load the necessary data into the system was implemented. Several workflows for specific business processes were designed in SharePoint which improved the organizational efficiency and productivity by automating the tasks and steps involved in the process. This also enabled the team members to concentrate on performing the actual work. Workflows, when applied correctly, can also help team members to adhere to consistent business processes. The relevant metrics that were collected in various business workflows empowered the business to take data driven decisions which helped in tremendous ways. These metrics were built as reports which can be accessed by users as assigned by the SharePoint administrator.
| Project Type | Industry | Location |
|---|---|---|
| Sharepoint/ Project Management/ Infrastructure services | Government – Transit | Atlanta, GA |
